We have a "no questions asked return and refund policy." The customers can return the product at the time of delivery if you are not happy with the quality, freshness, or condition of the item. 

 We would request you to check all the products that are delivered to you. This will ensure that every item has been received and also please check for the condition of the product. 

Our delivery staff will take the returned product back with us and if payment is already done for the product, a refund would be made to you through the same mode of payment used at the time of purchase - credit card, debit card, net banking. You may also request for the payment to be reversed back to your store credit account which can be used for your subsequent purchases.

Please Note: Return of the product once sold and delivered to you will be accepted only if the product is damaged, broken, faulty or different from the order that was placed. You may also return the product purchased under your order if the product packs are sealed/unopened/unused or in the original condition. 

If we suspect any fraudulent transaction by our customer or if any transaction which defies the terms & conditions of using the Website or the online store app, we at our sole discretion could cancel orders. We would also maintain a negative list of all fraudulent transactions and customers. We may also cancel any orders placed by them. 

However, if the product is returned due to a change in mind and your order value goes below our minimum order requirement, you will incur an additional delivery fee.

Products may be returned as mentioned below:

  • Bread/Fruits & Vegetables/ Dairy Products – Within 12 hours of delivery.
  • Packaged Food & Non-Food – Within 1 day of delivery.

For the cancellation or return of the product, please contact our Customer Service at  admin@navibazaar.com or call us at 

+91 8686248886

All returns, exchange, and cancellation of products are subject to manufacturer's warranties and the invoice terms and conditions.


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